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FAQ

General questions

We offer handmade Moroccan leather bags crafted from the hides of cows, goats, and sheep. Our products are odor-free and of high quality, reflecting Moroccan culture with elegant design.

Yes, our products showcase the Moroccan heritage and culture through refined design and superior quality.

You can securely pay through PayPal, Stripe, and other payment methods. We also accept payment by credit cards and MasterCard to expedite and simplify the payment process.

Yes, we have contracts and partnerships with global delivery companies such as FedEx to ensure fast and efficient delivery of orders.

 Currently, we do not offer cash on delivery service, but you can pay through available electronic payment methods.

Yes, you can track your order using the tracking number provided when the order is shipped.

Other questions

 We accept returns for products with quality issues or order mistakes. Please contact our support team for further information.

Yes, we ship products to most countries worldwide using reliable international delivery services.

We offer a warranty on the quality of our products. If there are any defects or issues, please contact us to arrange for replacement or refund.

 Currently, we do not offer custom-made services, but we provide a diverse range of leather products.

The delivery time depends on the location and the chosen shipping method, but we work with fast delivery services like FedEx for quick service.

Currently, we operate exclusively online, and there is no physical store. You can view and purchase products through our website.

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